We have collected together answers to common questions that should help you choose a package and plan your visit.
If you are bringing a group / party, the organiser can sign on behalf of multiple participants as a guardian.To save time, please complete your statement of risk prior to arrival.We do ask that you check the list of criteria below before booking.If you are concerned about any of the criteria, just contact us for a chat, we'll do everything we can to help you fly.If you have a history of neck, back, heart problems, or who has previously suffered a shoulder dislocation, you should seek advice from their doctor before flying. If you have any further questions, or would like to ask a more specific question, please get in touch with us.
Yes, anyone with reasonable health & fitness can fly but our upper weight limit is 18 stone (114kg).If you've any questions about who can fly, please contact us for a chat. The reception desk at all of our facilities is open an hour before the first flight of the day (usually by 9am, though sometimes earlier or later according to the flight schedule) until one hour after the last flight time of the day.Flying times are below, although we are happy to open outside these times for you by special arrangement for groups of 6 or more.Firstly, we ask that every flyer completes a 'declaration of risk', available at sor.uk, before arrival.If your flight experience was originally purchased through one of our Gift Experience partners or a Gift Voucher company (and not directly through i FLY), you should also bring the original gift voucher that was issued to you. Please arrive at comfortably dressed (avoid collars and hoods) and bring a pair of well fitting lace-up trainers.Flyers under 18 years of age must be accompanied by a parent or guardian (over 18 yrs of age) on the day of flight.